Contact
Write to us,
a person will reply
A question about Floralens, an idea or a problem in the app: pick the topic that fits, and your message will reach the right person.
How can we help?
One address for every topic: support@floralens-app.com
Questions and ideas
A question about a feature, a suggestion? Write to us, or send feedback from the app: Settings, then Send feedback.
Write to the teamA problem with the app
Describe what isn't working and how to reproduce it. Include your phone model, your OS version and the app version. Never send a password.
Report a problemPress and partnerships
An article, a project, a collaboration? Tell us about it in a few lines, with links to your work and your timeline.
See the press kitWant to delete your account?
You can do it yourself in the app: Settings, My account, then Delete account. The dedicated page walks you through the steps.
A small team on the other end
We read the messages you send. Some take a little time, whether to reproduce a problem or to talk it through with the person who looks after that part of the app. A precise message gets a faster answer.
We're in Paris
Chapalu Studio · 60 RUE FRANCOIS IER, 75008 Paris, France
Ready to take care of your plants?
- on the app stores
- 4.8
- Species recognized
- 400,000+
- Gardeners
- 50,000+